ORDERING INFORMATIONOFFICE AND PHONE HOURS:Monday thru Friday 8:30a.m. – 4:00p.m. CST. We are closed Saturday and Sunday. If no one answers please leave a message and we will be happy to return your call. We will be closed on all major holidays, and may even be closed the day before or after the holiday. Place your orders by telephone at: 712-822-5780 Or mail your order to us at: The Snare Shop For customer service, order status and product questions email: sshop@snareshop.com RETAIL STORE HOURS:Monday thru Friday 8:00a.m. - 5:30p.m. CST, Wednesday 8:00a.m. - 6:00p.m. CST and Saturday 9:00a.m. - 3:00p.m. Closed on Sundays. Closed on all major Holidays. SHIPPING:For shipping and handling within the lower 48 states please see the shipping chart (prices subject to change due to fuel surcharges.) We ship UPS, USPS and Spee-Dee (Spee-Dee only delivers to Iowa, Illinois, North Dakota, South Dakota, Minnesota, Wisconsin, parts of Nebraska and parts of Missouri.) If you live within these states your orders will be shipped via Spee-Dee. Orders outside of these states that weigh less then 15 pounds will most likely be shipped via USPS and heavier items will be shipped via UPS. Shipping Chart :
-Alaska & Hawaii orders pay actual shipping costs. We will try to fit your order into flat rate priority boxes if possible. If you would like to know the approximate shipping cost, please call or send us an email. We will email you with your shipping options and if you decide the shipping costs are too expensive and would like to cancel you order, there may be a restocking fee. -We do not ship any orders outside of the US or Canada. -Any orders being shipped to Canada will have additional charges once the package(s) reaches customs. Our shipping rates do not include these fees/taxes, we are unaware of what the amount will be. These totals are calculated by customs. The amount will need to be paid before the package is delivered to you. -If you would like your order sent Next Day, 2nd Day or 3rd Day, you will pay actual shipping costs, please contact us for shipping estimates. For an overnight shipping example: UPS charges roughly $40.00 for the first pound and $10.00 for every additional pound. These charges may vary depending on where the merchandise is being shipped to. -Excludes Ammo purchases, there is a $2.00 charge per box of ammo ordered. Please call with any questions. INTERNATIONAL CUSTOMERS:We currently only ship to Canada. We DO NOT ship any orders to package forwarding companies. Any order(s) placed shipped to any package forwarding companies will be canceled without notice. FIREARMS PURCHASES:When ordering a firearm you are responsible to know your laws. You must be at least 18 to purchase a long gun and at least 21 to purchase a hand gun. Federal law requires firearms to be shipped to an FFL dealer. Check with your FFL dealer for any additional fees they may charge to transfer the firearm to you and to make sure the firearm is legal for you to possess. When placing the order use your information for the bill to address and your FFL dealer for the ship to address. We need a copy of your dealers FFL before the firearm will leave our facility. Your FFL dealer will do all the transfer paperwork. All long-guns will be shipped regular ground shipping. All handguns will next shipped next day air. Make sure the FFL is sent to us as soon as possible. We will hold orders for 5 days and then the order will be cancelled if we have not received a copy of the FFL. SALES TAX:Iowa residents ONLY – add 7% tax. PAYMENT:We accept Visa, MasterCard, Discover and American Express. We also accept money orders and checks which will be held for clearance. There will be a $20.00 service charge on all returned checks. We do not accept COD’S. Payment must accompany the order. RETURNS/CANCELED ORDERS:All items returned must be unused and in their original packaging. Returns for store credit or exchange must be made within 30 days of purchase. A 20% restocking fee may apply to canceled and returned orders. Original shipping and handling charges are non-refundable. Return shipping charges are to be paid for by the customer. No returns on custom orders, reference materials , lures and baits, or discontinued/on sale items. No returns are accepted on firearms or ammunition. Please contact us at 1-712-822-5780 before returning a product. NO RETURNS WILL BE ACCEPTED WITHOUT PRIOR APPROVAL. DAMAGE INSPECTION:It’s the buyers responsibility to inspect all packages upon receiving. Call us immediately if you find any damaged or missing items. You must keep the original packaging and damaged items for refund or replacement. Discarding original packaging will void refund. DIRECTIONS:From US HWY 30, turn north onto Quail Ave, go 4 miles and we will be on the south end of town on the west side of the road. From US HWY 71, turn east onto 150th St., go about 4 miles until you reach a stop sign, turn south and go 1 mile (through 2 stop signs). We are on the south end of town on the west side of the road. ADDITIONAL INFORMATION:
*We strive to offer accurate photos of our merchandise, if something is inaccurate please let us know. Because of manufacture changes to products some photos may be inaccurate* |
